This Policy applies to all personal information provided by consumers through the www.advantagefunerals.com website. This Policy does not apply to the practices of companies that the Company does not own or control, to people that it does not employ or manage, the web sites of our business partners or to any other third parties, even if their web sites are linked to our web site.
"Personal Information" means information which uniquely identifies a customer and is not publicly available. It includes a person’s name in connection with their telephone number or address, social security number, driver’s license number, financial information (such as account numbers), and e-mail address. Any posting made while using the site and services can be viewed by the public and therefore is not considered Personal Information and is not the type of information protected by this Policy.
Information We Collect
We collect Personal Information from a variety of sources such as online, direct contact by phone or in person, or through the submission of information on contracts or similar documents. We collect this information in order to provide merchandise and services, to disseminate information, or provide various benefits to customers. We may also collect information about your transactions with us and with some of our business partners. This information might include information necessary to process payments due to us from you, such as your credit card number.
How We Use Personal Information
The Company does not collect personal information for the purpose of trading, selling or leasing personal information that customers have entrusted to us. We use the personal information to deliver requested services, to carry out requested transactions, to manage and develop the Company’s business and operations, to notify you of services offered under the site by us and our Business Partners and as required by contract, law, or regulation. Occasionally, we also work with business partners to carry out transactions associates or customers request or that help the Company improve our relationship with its customers and associates, and then only with business partners who share the Company’s commitment to protecting personal information.
We may share anonymous information aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. with our partners, advertisers and others.
Protecting Personal Information
We communicate the importance of ensuring that personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure. We also limit access to personal information to those who have a business need. We monitor the retention of personal information to ensure that it is not retained longer than necessary to fulfill the stated purposes and to support our business operations and reporting requirements.
The Company does not provide your nonpublic personal information to mailing lists, vendors, or solicitors for any purpose. We also share your nonpublic personal information with nonaffiliated third parties as permitted or required by law where disclosure is:
- Necessary to process and service transactions which you have requested or authorized, or is necessary to service your account;
- To a third party that performs services on behalf of the Company in the normal course of business. We require these third party service providers to agree to safeguard the information and keep it confidential, to use the information only for the intended purpose, and to abide by applicable law; and
- In connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if the Company reasonably believes it is necessary to protect the Company, its customers or the public.
Certain information that we collect automatically or with electronic tools (such as cookies) is used to anonymously track and measure user traffic to this Site and to enhance your experience on this Site. For example:
IP Addresses/Session Information. We occasionally may obtain IP addresses from users depending upon how you access our Site. IP addresses, browser, and session information may be used for various purposes, including to help administer this Site and diagnose and prevent service or other technology problems related to this Site. This information also may be used to estimate the total number of users visiting the Site from specific geographical areas, to help determine which users have access privileges to certain content or services that we offer, and to monitor and prevent fraud and abuse. IP addresses are not linked to Personally Identifiable Information
Cookies. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on this site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on this site, the user would not have to log in a password more than once, thereby saving time while on this site. You can configure your browser to accept cookies, reject them, or notify you when a cookie is sent. If you reject cookies, you may not be able to use our services that require you to sign in, or to take full advantage of all our offerings. Cookies may involve the transmission of information either directly to us or to another party we authorize to collect information on our behalf. We use our own cookies to transmit information for a number of purposes, including to:
- require you to re-enter your password after a certain period of time has elapsed to protect you against others accessing your account contents;
- keep track of preferences you specify while you are using the site;
- estimate and report our total audience size and traffic;
- conduct research to improve the content and services provided on the site.
We let other entities that show advertisements on some of our web pages set and access their cookies on your computer. Other entities’ use of their cookies is subject to their own privacy policies and not this Policy. We may share anonymous information aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. with our partners, advertisers and others.
Your own use of the site may disclose Personal Information to the public. This site makes online and voice recorded Guest Books, Death Notices, Obituaries, Biographies, Photo Galleries, Moving Memories®, other online memorials, location of funeral and cemetery services, and other postings to our services available for viewing by all our visitors unless the sponsor or host of a service selects a privacy setting that restricts public access (available as an option only on certain services). Any information disclosed on a non-restricted service becomes public information and may be collected and used by others without our knowledge. You therefore should exercise caution when disclosing any Personal Information in these forums. When you post a message to any message board, blog, or other public forum on the site, your user ID or alias that you are posting under may be visible to other users, and you have the ability to post a message that may include personal information. If you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We are not responsible for any postings by a family member, friend, acquaintance or other unrelated third party on the Website. Such activities are beyond the control of the Company and this Policy. Please be careful and responsible whenever you are online.
This site contains links to other sites. Please be aware that the Company is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave this site and to read the privacy statements of each and every site that collects personally identifiable information. This Policy applies solely to information collected by this site.
The Company does not intend to collect information from children under the age of thirteen, except when necessary to fulfill a request made by a customer. Where we do collect that information, we ask only for the minimum information necessary for the transaction required. Parents can request a copy of any information we obtain from their minor child.
How to Contact Us
Customer questions, comments and feedback are very important to us. For privacy-related issues, write to us at:
Advantage® Funeral and Cremation Services
1929 Allen Parkway
Houston, Texas 77019
Notification of Changes to Policy